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> H@H client authentication fails

 
post Dec 15 2024, 11:35
Post #1
Index2341



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Joined: 1-February 22
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My client (44862) has been unable to log in since the last shutdown. It keeps prompting for my client id and key but after I enter them, the client fails saying authentication failed with error code FAIL_STARTUP_LOOP. The client id and key are identical to those on my h@h settings page.
Tried resetting client key but it didn't work.
Any idea why this is happening?

CODE
2024-12-15T08:23:23Z [info] Hentai@Home 1.6.4 (Build 176) starting up
2024-12-15T08:23:23Z [info] Copyright (c) 2008-2024, E-Hentai.org - all rights reserved.
2024-12-15T08:23:23Z [info] This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to modify and redistribute it under the GPL v3 license.
2024-12-15T08:23:23Z [info] Loaded login settings from client_login
2024-12-15T08:23:23Z [info] Connecting to the Hentai@Home Server to register client with ID 44862...
2024-12-15T08:23:23Z [info] Reading Hentai@Home client settings from server...
2024-12-15T08:23:23Z [WARN]
2024-12-15T08:23:23Z [WARN] Authentication failed, please re-enter your Client ID and Key (Code: FAIL_STARTUP_LOOP)
2024-12-15T08:23:23Z [info] Before you can use this client, you will have to register it at ...(no urls in my first post)
2024-12-15T08:23:23Z [info] IMPORTANT: YOU NEED A SEPARATE IDENT FOR EACH CLIENT YOU WANT TO RUN.
2024-12-15T08:23:23Z [info] DO NOT ENTER AN IDENT THAT WAS ASSIGNED FOR A DIFFERENT CLIENT UNLESS IT HAS BEEN RETIRED.
2024-12-15T08:23:23Z [info] After registering, enter your ID and Key below to start your client.
2024-12-15T08:23:23Z [info] (You will only have to do this once.)
Enter Client ID: 44862
Enter Client Key: mY****k7
2024-12-15T08:23:32Z [info] Reading Hentai@Home client settings from server...
2024-12-15T08:23:32Z [WARN]
2024-12-15T08:23:32Z [WARN] Authentication failed, please re-enter your Client ID and Key (Code: FAIL_STARTUP_LOOP)
... (same thing)


H@H version is 1.6.4 but doesn't work either on 1.6.3.
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post Dec 15 2024, 11:48
Post #2
Tenboro

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FAIL_STARTUP_LOOP means your client has been spamming startup requests and was therefore temporarily blocked, usually due to broken startup scripts that ignore errors and just retry in an infinite loop. Wait more than 15 minutes then try again. (Trying earlier will reset the timer.)
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post Dec 21 2024, 21:12
Post #3
Stsbl



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I also encountered the same problem, and even after resetting the key and attempting to reconnect, it still didn't work. I've read the wiki as well, but I couldn't find an explanation for this error. Now I understand where the issue lies. I tried registering for a wiki account, but it seems that I can't edit directly. If someone sees this message and happens to have an account with editing permissions, they can update the information at the following link:
https://ehwiki.org/wiki/Technical_Issues#H....cation%20failed

Please update with the following content:
Authentication failed, please re-enter your Client ID and Key (Code: FAIL_STARTUP_LOOP)
FAIL_STARTUP_LOOP means your client has been spamming startup requests and was therefore temporarily blocked, usually due to broken startup scripts that ignore errors and just retry in an infinite loop. Wait more than 15 minutes then try again. (Trying earlier will reset the timer.)
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