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> H@H failed to start UP

 
post Sep 30 2017, 14:53
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xcaliber9999



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Hello everyone

As the title says H@H doesn't start up for me. This is what it shows -

REDACTED

Some info about my router and connection -

I have setup my router with a static IP but every time I log in my public IP changes to a new one.

I have tried this method atomicpuppy gave but unfortunately it doesn't work -

https://forums.e-hentai.org/index.php?s=&am...t&p=4961754

Any kind of help or input is appreciated.

This post has been edited by blue penguin: Oct 4 2017, 21:24
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post Sep 30 2017, 15:52
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I'm confident you are behind a double NAT. Check that first. i.e. whether the outer side of your router has an IP that is in one of the private ranges.
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post Sep 30 2017, 17:20
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QUOTE(blue penguin @ Sep 30 2017, 19:22) *

I'm confident you are behind a double NAT. Check that first. i.e. whether the outer side of your router has an IP that is in one of the private ranges.


I don't know how to check IP that is in private range

Are you talking about the Lan ipv4 address ? if yes its 192.168.0.2
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post Sep 30 2017, 17:31
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As a quick check it is this: [en.wikipedia.org] https://en.wikipedia.org/wiki/Private_network
(but it is slightly more complicate these days: [tools.ietf.org] https://tools.ietf.org/html/rfc5735 (there is a summary table somewhere in the middle there))

PC -> router will have a private IP range because the router needs to generate a netwrok for your home (a NAT).

router -> upstream router should have an IP outside of that range, but some ISP dump a private range here and give the public one higher upstream (a second NAT).

If the other side of your router (router -> upstream router) is in any of the private ranges
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post Sep 30 2017, 20:20
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QUOTE(blue penguin @ Sep 30 2017, 21:01) *

As a quick check it is this: [en.wikipedia.org] https://en.wikipedia.org/wiki/Private_network
(but it is slightly more complicate these days: [tools.ietf.org] https://tools.ietf.org/html/rfc5735 (there is a summary table somewhere in the middle there))

PC -> router will have a private IP range because the router needs to generate a netwrok for your home (a NAT).

router -> upstream router should have an IP outside of that range, but some ISP dump a private range here and give the public one higher upstream (a second NAT).

If the other side of your router (router -> upstream router) is in any of the private ranges


I have talked with my ISP and they said they haven't blocked any port from their side. But when I check any online port forwarding site with ((that time public IP)) it always show port closed for every number except port 80

They said I have to pay for a private static IP

This post has been edited by xcaliber9999: Sep 30 2017, 20:21
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post Sep 30 2017, 20:41
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QUOTE(xcaliber9999 @ Sep 30 2017, 19:20) *
I have talked with my ISP and they said they haven't blocked any port from their side. But when I check any online port forwarding site with ((that time public IP)) it always show port closed for every number except port 80

They said I have to pay for a private static IP
That ain't what I'm asking you to check. Anyone who is in customer service will be clueless and utterly incompetent. They must be, otherwise the ISPs will not make money since otherwise the customer service will actually make things work as they should (instead of how it works, ISPs are famous for lying about service).

I can't help you if you don't let me. And that will require effort and reading from your side. There's a limit of what written communication can achieve. You are confusing two meanings of the word "private", you have to at least try to read the wiki article i've linked. Explaining it at that level is way too long to write here.

This post has been edited by blue penguin: Sep 30 2017, 20:41
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post Sep 30 2017, 21:34
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QUOTE(blue penguin @ Oct 1 2017, 00:11) *

That ain't what I'm asking you to check. Anyone who is in customer service will be clueless and utterly incompetent. They must be, otherwise the ISPs will not make money since otherwise the customer service will actually make things work as they should (instead of how it works, ISPs are famous for lying about service).

I can't help you if you don't let me. And that will require effort and reading from your side. There's a limit of what written communication can achieve. You are confusing two meanings of the word "private", you have to at least try to read the wiki article i've linked. Explaining it at that level is way too long to write here.


I have read the links you have sent. But to be honest I didn't understood everything that said there some I got other just flew over my head. Sorry but I am a total noob in the field of network
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post Sep 30 2017, 22:28
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QUOTE(xcaliber9999 @ Sep 30 2017, 20:34) *
I have read the links you have sent. But to be honest I didn't understood everything that said there some I got other just flew over my head. Sorry but I am a total noob in the field of network
The issue is that I can't do it for you, I'm 6k miles away. I need you to understand enough to be able to do it yourself. i.e. I can only tell you what you need to know (and evaluate, to some extent, whether you do).
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post Sep 30 2017, 22:47
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QUOTE(blue penguin @ Oct 1 2017, 01:58) *

The issue is that I can't do it for you, I'm 6k miles away. I need you to understand enough to be able to do it yourself. i.e. I can only tell you what you need to know (and evaluate, to some extent, whether you do).


I know my friend. Trust me I have played with the router in all the way I could. From Port triggering, Upnp to virtual server nothing worked.

[Off topic] The most wired thing I recently find out that even though it showed all the ports are close in online checking sites then how come Utorrent works for me? It has a random port of 57454 but there are these 2 options called - UpnP port mapping and NAT-PMP port mapping (both are enable) maybe because of these options my utorrent client is working fine Sorry if its unrelated to this subject

Nevermind it can't be helped its like you said I am behind a double NAT.

This post has been edited by xcaliber9999: Sep 30 2017, 23:18
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post Sep 30 2017, 23:53
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QUOTE(xcaliber9999 @ Sep 30 2017, 21:47) *
[Off topic] The most wired thing I recently find out that even though it showed all the ports are close in online checking sites then how come Utorrent works for me? It has a random port of 57454 but there are these 2 options called - UpnP port mapping and NAT-PMP port mapping (both are enable) maybe because of these options my utorrent client is working fine Sorry if its unrelated to this subject
It is related alright. Utorrent uses UPnP (or NAT-PMP if UPnP does not get an answer) to go through all routers until a public cluster. These are forms of automatic NAT transversal.

H@H do not perform either UPnP or NAT-PMP. I believe it is Tenb's conscious choice to not provide any form of NAT transversal. It makes debugging easier and forces people running H@H to get some knowledge of either networking or *nix (I mean no offence here). H@H requires simply requires more effort.
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post Oct 1 2017, 12:32
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could a site like this be useful? [www.portchecktool.com] http://www.portchecktool.com/
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post Oct 1 2017, 22:08
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QUOTE(Scremaz @ Oct 1 2017, 11:32) *
could a site like this be useful? [www.portchecktool.com] http://www.portchecktool.com/
We are not on ports yet, so not really. Also, port checkers often go bonkers against shitty ISPs, which route such requests. i.e. it requires knowing beforehand what you expect from the checker.
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post Oct 4 2017, 03:18
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1. You left your IP address in the image on your first post. Might want to take that out.

2. Looked up what I think is your ISP based on your IP address. But can't find much info on the ISP, or whether it uses cgnat / double nat.

3. Are you using the Dlink Dir-615 router? If so, click status, look in the WAN section and see if the router's WAN IP matches the IP address H@H asked you to check (see #1, the 150.* IP address).
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post Oct 4 2017, 21:24
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QUOTE(mozilla browser @ Oct 4 2017, 02:18) *
1. You left your IP address in the image on your first post. Might want to take that out.
Very good point, cleaned up.
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post Oct 5 2017, 03:05
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QUOTE(blue penguin @ Sep 30 2017, 23:53) *

It is related alright. Utorrent uses UPnP (or NAT-PMP if UPnP does not get an answer) to go through all routers until a public cluster. These are forms of automatic NAT transversal.

H@H do not perform either UPnP or NAT-PMP. I believe it is Tenb's conscious choice to not provide any form of NAT transversal. It makes debugging easier and forces people running H@H to get some knowledge of either networking or *nix (I mean no offence here). H@H requires simply requires more effort.


I use UPnP PortMapper 2.0 for to run Hentai@Home. It works perfect.

My router modem (proprietary) doesn't want to open a port when I set up it, only UPnP works for to open a port. Now, with UPnP PortMapper, it works to open a port (IMG:[invalid] style_emoticons/default/smile.gif)
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post Oct 5 2017, 10:59
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QUOTE(mozilla browser @ Oct 4 2017, 06:48) *

1. You left your IP address in the image on your first post. Might want to take that out.

2. Looked up what I think is your ISP based on your IP address. But can't find much info on the ISP, or whether it uses cgnat / double nat.

3. Are you using the Dlink Dir-615 router? If so, click status, look in the WAN section and see if the router's WAN IP matches the IP address H@H asked you to check (see #1, the 150.* IP address).


Yes I am using Dlink dir-615 router. I looked at the WAN section and saw this -

[imgur.com] https://imgur.com/a/ZlfWe
(this is the static IP I have to use in order to connect with the internet I can't change it)


As for the IP address that H@H asked it matches with my public IP that is 150*


QUOTE(XNounou @ Oct 5 2017, 06:35) *

I use UPnP PortMapper 2.0 for to run Hentai@Home. It works perfect.

My router modem (proprietary) doesn't want to open a port when I set up it, only UPnP works for to open a port. Now, with UPnP PortMapper, it works to open a port (IMG:[invalid] style_emoticons/default/smile.gif)


Tried it. Doesn't work ---> [imgur.com] https://imgur.com/a/qgKR4 and [imgur.com] https://imgur.com/a/xzmqV

This post has been edited by xcaliber9999: Oct 5 2017, 11:18
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post Oct 5 2017, 21:52
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QUOTE(xcaliber9999 @ Oct 5 2017, 10:59) *

Tried it. Doesn't work ---> [imgur.com] https://imgur.com/a/qgKR4 and [imgur.com] https://imgur.com/a/xzmqV


Do you tried every UPnP Library in PortMapper settings ?
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post Oct 5 2017, 23:17
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QUOTE(xcaliber9999 @ Oct 5 2017, 09:59) *
WAN 10.x -> Yep, double NAT.
QUOTE(XNounou @ Oct 5 2017, 02:05) *
I use UPnP PortMapper 2.0 for to run Hentai@Home.
It might be worth a try. But i'd argue that it would require an extra hack for H@H to understand that it is running behind a second NAT, i.e. that requests to it may be coming from a different port on the home router than what it expects.
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post Oct 6 2017, 00:49
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QUOTE(blue penguin @ Oct 5 2017, 23:17) *

It might be worth a try. But i'd argue that it would require an extra hack for H@H to understand that it is running behind a second NAT, i.e. that requests to it may be coming from a different port on the home router than what it expects.


As long as they are both transparent NATs (i.e. they don't rewrite the source IP) it should work fine.
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post Oct 6 2017, 22:48
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QUOTE(Tenboro @ Oct 6 2017, 00:49) *

As long as they are both transparent NATs (i.e. they don't rewrite the source IP) it should work fine.


I confirm it. I checked my IP displayed in my Hentai@Home, it's my real IP (IMG:[invalid] style_emoticons/default/smile.gif)
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